What Is Technical Information Management Automation Software and Why Do You Need It?

Technical Information Management Automation Software (TIMAS) enables the replacement of worksheets, Word documents, timecards, clipboards, steno books and manual process using cloud-based digital tools, typically using a single work system which integrates with existing business systems and controls. The purpose is to ensure that the right personnel are working on the right tasks at the right time and have everything they need to complete work tasks available to them when they need it. TIMAS means that your firm will reduce or eliminate human error and deviation and providing visibility and accountability at every stage of the automated process.

The Primary Benefits of Technical Information Management Automation Software:

• Increase bottom line
• Improved efficiency
• Increased productivity
• Increased accuracy and reduction in deviations
• Increased visibility into work in real-time
• Accountability down to the individual level
• Increased data security

These are not the only benefits from deploying a TIMAS system, there are other ‘softer’ benefits such as improved customer satisfaction (reduction in wait times, reduction in errors), improved job satisfaction (employees can demonstrate their productivity with facts too), improved client relations (improved communications and visibility into work outside the organization).

Why You Need Workflow Automation?

Modern technical firms, such as Construction Inspection and Materials Testing firms are struggling with the digital transformation challenge: how to unify internal and external business communications where email, telephone, spreadsheets, whiteboards, steno books and post-It notes dominate task and work management. All these task management tools rely largely upon human memory and are poor tools for collaboration and generating visibility when a worker or decision-maker needs it.

A TIMAS system allows firms to drastically reduce reliance upon these communications and tracking tools, instead ensuring that all work task information and communications are either conducted within the system or maintain a record of communications within the relevant work tasks.

Far less reliance is placed upon fallible human memory or task tracking spreadsheets which may not have been shared after being updated by a worker somewhere else in the company. Instead, the workflow system maintains this information in a central repository which can be distributed or accessed by anyone with the authority to do so (usually using Role-based Permissions).

The Value of Technical Information Management Automation Software

In essence, you need a TIMAS system because it delivers a far more consistently positive experience for your customers, both external and internal, when it comes to finished work product.

Work is turned around faster, while people can do more with the resources they have, but also your team and department heads will be able to justify budget allocations and performance based upon facts not feelings. “I feel we are busy,” can be replaced with, “We increased production output XYZ% without an increase in headcount.”

Ultimately, you need TIMAS because it allows you to create a competitive advantage over manually driven competitors, as you achieve the ROI of workflow automation by delivering better quality work and services at a lower price point while enjoying faster and better decision making.

Future proof your firm.